Watchservice

Our services

Watchfinder

Rund 50 % unserer Luxusuhren verkaufen wir auf speziellen Kundenwunsch. Teilen Sie uns einfach über WhatsApp mit, welche Uhr Sie suchen – wir kümmern uns um den Rest! Unser Team setzt sich umgehend mit Ihnen in Verbindung, um Ihre Wunschuhr schnellstmöglich für Sie zu beschaffen.

Jetzt Ihre Traumuhr finden!

Wenn Sie eine Uhr als Wertanlage in Betracht ziehen und professionelle Beratung zu wichtigen Aspekten wie Budgetanpassung oder Diversifikation Ihrer Investition wünschen, stehen wir Ihnen mit unserer Expertise und vier Jahren Erfahrung zur Seite. Gerne erstellen wir gemeinsam mit Ihnen einen individuellen Investmentplan.

Kontaktieren Sie uns für eine persönliche Beratung – entweder per E-Mail, via WhatsApp oder telefonisch. Wir sind täglich von Mo. - Fr. von 10:00 bis 18:00 Uhr für Sie erreichbar.

Service
repair

Inspection, disassembly, cleaning, assembly & adjustment of your watch

Service

certification

Authenticity check & certification of your watch

Service
polish

Preparation & polishing of your watch case

It's that easy

The sequence

Icon
Select Service

Conveniently choose the desired service from our range of offerings. Various options for the maintenance and repair of your watch are available.

Icon
Complete Form

Fill out the online form with the required information about your watch and your request. This helps us process your order efficiently.

Icon
Schedule Insured Pick-up

Arrange an insured pick-up of your watch directly from your home or office. This guarantees secure transportation to our workshop.

Icon
Receive Cost Estimate

After an initial inspection, you will receive a transparent cost estimate via email. We only begin the service after your approval.

Icon
Service by Our Watchmakers

Our experienced watchmakers perform the desired service carefully and precisely. Your watch is handled with the utmost care and thoroughly inspected.

Icon
Insured Return Shipping

After completion of the service, your watch will be securely and insured shipped back to you. The shipping is fast and reliable directly to your desired address.

Your benefits at a glance

As a full-service provider in the international online watch trade, Horando offers its customers the Horando Watchservice. This is a convenient solution for customers who want to use repair and maintenance services. The Horando Watchservice offers you these advantages:

  • Icon Insured Pick-up at Your Location
  • Icon Cost Estimate in Advance
  • Icon Service Certificate or Warranty Card after Order Completion
  • Icon Free Return Shipping
  • Icon 12 Months Warranty after Service Completion

guarantee and warranty

All used watches offered at HORANDO have been carefully checked and certified for authenticity and originality by our partner watchmakers. You will receive your HORANDO guarantee card with a one-year warranty from us.

Service

SELECTION OF OUR BRANDS FOR WATCH SERVICE

Audemars Piguet

A Lange & Söhne

Breitling

Blancpain

Baume & Mercier

Chopard

Frederique Constant

Hublot

IWC

Jaeger Le Coultre

Longines

Omega

Patek Philippe

Rolex

Tag Heuer

Zenith

INSURED TRANSPORT & VAULT STORAGE

Insurance

Your watch is insured during transport:

  • Icon UPS / UPS Express up to €25,000
  • Icon Prosegur up to €250,000
Vault Storage

Your watch is stored in suitable and secure vaults. Each watch is locked away overnight.

Data Security

All data is transmitted encrypted using 128-bit SSL technology. The protection of your personal data is guaranteed.

Have your watch safely repaired, serviced & polished

Horando is available to answer any questions you may have about servicing your timepieces. Horando has been committed to digitizing the watch trade since 2013 and offers all the classic services such as purchasing, repair services and trade-ins. At Horando, you get everything you need for your watch from a single source. With Horando as a certified Trusted Shop, you are always on the safe side.

No matter whether you want to have damage to your watch repaired, polished to a high shine or simply have it inspected. At Horando you can be sure that your watch will only end up in expert hands. Our experts ensure that your timepiece works perfectly again and looks like new. With their specialist knowledge and trained eye, you will always receive reliable reports. Every repaired or serviced watch is subjected to a thorough final inspection before we send it back to you. Horando also gives you a 12-month guarantee on the orders carried out. If you do not agree to our cost estimate, we charge a flat rate of €49.90 for insured return shipping.